Books & Articles Delivery Service
Submit a Request | Delivery | Return/Renew | Contact Us
Registered Users
Log into Illiad software system to:
- Submit a request for a book, an article, or a book chapter
- Check the status of your request
- View outstanding requests
New Users
- Obtain a user ID and password by contacting the Interlibrary
Loan Office
- Phone: 801-422-8663
- Email tiata_sorensen@byu.edu
- Read the Copyright and Registration Information
- Log in to the Illiad System (click here to go to the login page)
- Register as a "Distance Education" affiliate
This service provides books and articles that BYU owns to distance learning students. Due to time constraints and borrowing restrictions, the Lee Library will not order books from other libraries. To order items not owned by the library, contact your local public library.
Students currently enrolled in BYU credit bearing, university level, Independent Study courses are eligible for the Books and Articles Delivery Service. This service is intended to aid BYU distance education students in their academic or educational pursuits. (Students currently enrolled in day or evening classes on the Provo campus or who live, work, or reside within Utah County may pick up materials at the Lee Library.) Persons with disabilities may contact the Document Delivery desk to arrange for services.
Submit a Request
All requests will be routed through the Interlibrary Loan ILLiad software system. This allows students and support staff to provide follow up to ensure receipt of the desired item. An email address is required to use ILLiad.
Other Methods: For persons unable to use the ILLiad online system or receive items electronically, contact the Document Delivery desk in the following ways:
- Fax the request to 801-422-0471
- Call 801-422-5282
Delivery
Books: Books are shipped via United Parcel Service or United States mail to the address provided by the requestor. If you do not receive the item within seven business days, please contact the Document Delivery desk.
Articles and Book Chapters: Articles and chapters from books are delivered electronically. Access to a computer, an ILLIad account and Adobe Acrobat Reader are required. To view articles or book chapters electronically, Adobe Acrobat Reader can be downloaded free from http://www.adobe.com/products/acrobat/readstep2.html.
Return or Renew a Book
Books may be used for three weeks from the date of receipt.
Renew a Book
If you need the book beyond the due date, please contact the Books and Articles Delivery desk to renew it.
- Phone: 801-422-5282
- Fax: 801-422-0471
- Email: fdds@byu.edu
Returning a Book
It is the responsibility of the requestor to return the item by the due date and pay return postage. Items postmarked by the due date will not be charged overdue fines. A return mailing label will be provided, and we recommend the original mailing package be saved and used to return the item. Insuring the item and using the postal service "Library Rate" is also recommended.
Contact Us
For any question regarding these services please contact the Books and Articles Delivery desk directly.
- Phone: 801-422-8663
- Fax: 801-422-0471
- Email: tiata_sorensen@byu.edu
- Distance Education Document Delivery
- A Division of Interlibrary Loan
- 3421 Harold B. Lee Library
- Provo, Utah 84602